A slightly more personal note here… it’s been a little over three years since I started working at Open Library and just this past week we hit a milestone of 25,000 emails sent. That’s slightly lower than the number of emails we get because some are just saying “Thank you!” and some we forward to other departments and yes, a few are spam. But the rest–the tech support, the early book returns, the reference questions, the merge requests–have been answered by me and Michelle and Laurel.
It’s been very gratifying to help keep Open Library’s ebook lending library open and thriving and very interesting to watch the ebook environment changing around us since we first opened in a much more limited fashion in 2005. Here’s to ten more years of free ebook lending and a continually improving ebook reader experience in the next ten years!